Legal
Terms & Conditions
Quotes & surveys
Quotes are provided free of charge following a survey (on-site or remote) and are valid for a period stated on the quote itself, typically 30 days, unless otherwise agreed. A quote is not a contract until accepted in writing by both parties.
Deposits & payment
A deposit may be required before bespoke manufacture begins, confirmed on your individual quote. Balance payment terms are agreed at the point of order and confirmed in writing before work starts.
Design ownership & artwork
Design concepts produced during the quoting stage remain our intellectual property until an order is confirmed and paid for in full. Once a project is completed and paid for, you own the rights to use the final artwork for its intended purpose; underlying design files remain available on request.
Planning & consent
Where a sign may require advertisement consent or planning permission, we'll flag this during survey and can produce the drawings needed for an application. Submitting and obtaining consent is the client's responsibility unless we've explicitly agreed to manage the application on your behalf.
Installation & access
The client is responsible for providing safe, reasonable access to the installation site, including any permissions needed for out-of-hours or restricted-access work. Delays caused by access issues outside our control may affect agreed install dates.
Warranty
Manufactured signage is covered by a workmanship warranty against manufacturing defects for a period confirmed on your individual quote. This doesn't cover damage from accidents, misuse, extreme weather beyond normal UK conditions, or unauthorised modification.
Liability
We carry public liability insurance for site work. Our liability for any claim arising from a project is limited to the value of that project, except where liability cannot be excluded or limited by law (for example, death or personal injury caused by negligence).
Contact
Questions about these terms: hello@manchesta.co.uk or 07737 902425.